June 2024
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2024.06.25.

Egyedi Karórák Készítése

Megálmodtad, Megvalósítjuk !

Warranty Card

Warranty Card

Company Name:János Göblyös, sole trader (Individual Watches) László Palotay, sole trader (Individual Watches)
Company address:5081 Szajol Szolnoki út 22. HUNGARY
Availability:egyediorakgp@gmail.com  
+36 70 945 0946
Product name, type: 
Manufacturer's name (if not the same as the company): 
Product serial number (if available): 
Package dispatch date: 
Invoice number: 

…………………………………………………………………………..

Seller

TO BE PAID IN CASE OF REPAIR
Date of notification of warranty claim:
Date of acceptance for repair:
Cause of error:
How to fix it:
Date of return of the product to the consumer:
TO BE PAID IN CASE OF REPAIR
Date of notification of warranty claim:
Date of acceptance for repair:
Cause of error:
How to fix it:
Date of return of the product to the consumer:
TO BE PAID IN CASE OF REPAIR
Date of notification of warranty claim:
Date of acceptance for repair:
Cause of error:
How to fix it:
Date of return of the product to the consumer:
TO BE FILLED OUT IN CASE OF REPLACEMENT
An exchange has been made, the date of which is:
TO BE FILLED OUT IN CASE OF REPLACEMENT
An exchange has been made, the date of which is:

NOTICE OF WARRANTY RIGHTS

The warranty period is one year. The warranty period begins on the day the consumer product is handed over to the consumer, or if the company or its representative performs the commissioning.

The defect is not covered by the warranty if its cause occurred after the product was handed over to the consumer, so for example, if the defect

  • unprofessional commissioning (unless the commissioning was carried out by the company or its agent, or if the unprofessional commissioning can be traced back to an error in the user and management instructions
  • improper use, disregarding the instructions for use,
  • improper storage, improper handling, damage,
  • caused by elemental damage, natural disaster.

 In the event of a defect covered by the warranty, the consumer

  • primarily - according to your choice - you can demand repair or replacement, unless fulfilling the chosen warranty claim is impossible or if it would result in disproportionate additional costs for the company compared to fulfilling the other warranty claim, taking into account the value represented by the service in a flawless state, the gravity of the breach of contract and the warranty caused damage to the consumer's interests by fulfilling the request.
  • if the company did not undertake the repair or replacement, it is unable to comply with this obligation within the appropriate deadline, while protecting the consumer's interests, or if the consumer's interest in the repair or replacement has ceased, the consumer may - at his or her choice - demand a proportional reduction of the purchase price , you can correct the error at the company's expense yourself or have it corrected by someone else, or withdraw from the contract. There is no room for cancellation due to an insignificant error.

The consumer can switch from the chosen right to another. He is obliged to pay the costs caused by the transfer to the company, unless the company gave a reason for the transfer, or the transfer was otherwise justified.

If the consumer requests a replacement within three working days of the purchase (commissioning) due to a malfunction of the product, the company cannot claim disproportionate additional costs, but is obliged to replace the product, provided that the malfunction prevents the intended use.

The repair or replacement must be carried out within an appropriate time frame, taking into account the characteristics of the product and the purpose expected by the consumer, while protecting the interests of the consumer. The company must endeavor to carry out the repair or replacement within fifteen days at most.

During the repair, only new parts may be installed in the product.

The part of the repair time during which the consumer cannot use the product as intended is not included in the warranty period. In the case of replacement (repair) of the product or part of the product, the warranty period starts again for the replaced (repaired) product (product part) and for the defect that occurs as a result of the repair.

The costs related to the fulfillment of the warranty obligation are borne by the company.

Products with a fixed connection or heavier than 10 kg, or which cannot be transported as hand luggage on public transport - with the exception of vehicles - must be repaired at the place of operation. If the repair cannot be carried out at the place of operation, the disassembly and installation, as well as delivery and return, will be taken care of by the distributor.

The warranty does not affect the enforcement of the consumer's legal rights, especially those related to accessories and product warranties and compensation.

Fogyasztói jogvita esetén a fogyasztó a megyei (fővárosi) kereskedelmi és iparkamarák mellett működő békéltető testület eljárását is kezdeményezheti.

The warranty claim can be asserted with the warranty card. In the event that a warranty card is not provided to the consumer, the conclusion of the contract shall be considered proven if the consumer presents the receipt proving the payment of the consideration – an invoice or receipt issued under the General Sales Tax Act. In this case, the rights arising from the warranty can be asserted with a receipt confirming the payment of the consideration.

The consumer can assert his warranty claim with the company.  

19/2014 on the procedural rules for managing warranty and guarantee claims for things sold under the contract between the consumer and the company, when the company reports a quality complaint. (IV. 29.) According to § 4 of the NGM Decree (hereinafter: NGM Decree), he is obliged to take minutes - with the content specified therein - and make a copy thereof available to the consumer immediately and in a verifiable manner.
When receiving the product for repair, the company or the repair service (service) is obliged to hand over the acknowledgment according to § 6 of the NGM regulation.

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